![]() Keep in mind that Support may be delayed over the holidays, so try to be patient. It's best to use an Incognito or Private browsing session to make sure you're not signed in. For billing issues, visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. ![]() I can’t even locate the the dropbox email/support and that frustrates me so much.Īll support options can be found on the Support page. I still don’t even have dropbox PLUS, they still tell me my storage is full.Īre you sure you signed up with the same email address that you had on your existing account? You can use the credit card charge lookup tool to identify the account you were charged for. If you purchased Dropbox from your iPhone, iPad, or other OS device, you can cancel your Dropbox subscription or free trial by following these steps: On your. Ive been using their free plans for a while and wanted a closer look at the business features. If you sign up for the Plus trial you're not charged until the trial expires, but if you just purchase the Plus plan, you're charged immediately and there is no trial. To research this article, I signed up for a free trial on a business plan for both OneDrive and Dropbox. ![]() I have recently signed up to dropbox plus and despite saying there is a 30 Day free trail, my money still got deducted
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